Effective Date: 1st January 2025
Website: www.buysellclub.org
Company: BuySellClub.org (referred to as "we", "us", or "our")

1. Introduction

BuySellClub.org is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our services, or interact with our online communities.

By using our website or any of our services (such as “Buy For Me,” “Buy RMB,” “Mini Importation Training,” or “Community Access”), you agree to the collection and use of information in accordance with this policy.

2. What Information We Collect

We may collect and store the following types of personal information:

a) Information You Provide Directly

• Full Name

• Email Address

• Phone Number (e.g., WhatsApp contact)

• Delivery Address (for product sourcing)

• Recipient Details (for RMB transfers)

• Payment Details (transaction references, mobile money name)

• Uploaded files (screenshots, product images)

b) Automatically Collected Information

• Device type, browser, and IP address

• Referring pages and actions on the site (via cookies and analytics)

c) Payment Information

We do not store credit/debit card numbers. All payments are handled through secure third-party payment processors such as Stripe, PayPal, or mobile money platforms.

3. How We Use Your Information

We collect your information to:

• Process your service requests (e.g., product sourcing, currency exchange)

• Communicate with you regarding your orders or support inquiries

• Send relevant updates, notifications, and confirmations

• Improve our services and platform usability

• Prevent fraud and ensure a secure user environment

• Comply with legal and regulatory requirements
  
  

4. How We Share Your Information

We do not sell or rent your personal data.

However, we may share your information with:

• Trusted third-party service providers who assist with our operations (e.g., payment processors, email platforms, courier services)

• Chinese sourcing agents or currency partners strictly for fulfilling “Buy For Me” and “Buy RMB” requests

• Legal authorities where required by law or to enforce our policies

All third parties we work with are required to maintain the confidentiality of your information.

5. Data Security

We take your data security seriously.

• Your information is stored securely on cloud-based tools with encryption and password protection.

• We restrict access to personal data to authorized staff only.

• Uploaded files via Google Forms are kept private and are not shared beyond their intended purpose.
  
  

6. Use of Google Forms and Third-Party Tools

We use Google Forms to collect service request data. Your submissions are stored securely within our Google Workspace and used only for the purpose you submitted them.

We may also use:

• Google Sheets (for calculator tools)

• Systeme.io (for hosting and checkout)

• WhatsApp (for service follow-ups and support)

Each of these platforms has their own privacy and security measures in place.

7. Cookies and Tracking Technologies

Our website may use cookies or similar tracking tools to improve user experience and gather analytics. You may disable cookies in your browser settings, but this could affect certain site functionality.

8. Your Rights

You have the right to:

• Access the information we hold about you

• Request corrections to any inaccurate data

• Request deletion of your personal information (unless required for legal or service records)

• Withdraw your consent at any time by contacting us

To exercise your rights, please email us at: support@buysellclub.org

9. Data Retention

We keep your data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal, tax, or regulatory obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. You are encouraged to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

📧 Email: support@buysellclub.org
📞 Phone/WhatsApp: +233 53 537 7248
🌐 Website: www.buysellclub.org